The functions of this Institute is being monitored through the following sections of this Institute and the Section wise deployment of Staff Section is
1. Administrative Section — Asst. Director (Admn.)
2. Programme/Welfare Section – Asst. Director (Prog./Welfare)
3. Lottery Section — Asst. Director Lotteries
4. Accounts Section — Asst. Accounts Officer
5. Technical Section — Asst. Engineer
The Institute has one Branch office at Margao headed by an Asst. Director.
| Function/Task | Admission to Old Aged Homes |
| Functional Head | Director |
| Procedure | Application in the prescribed form |
| List of documents | 1. Certificate of Age 2. Medical certificate from Government hospital/Health centre 3. Income Certificate/Poverty certificate issued by Competent authority 4. 15 years Residential certificate 5. Home visit report by Social Welfare Officer or Liaison Officer |
| Time limit | 2 weeks |
| Function/Task | Admission to Orphanages /Shelter home |
| Functional Head | Director |
| Procedure | Application in the prescribed form |
| List of documents | 1. Birth certificate 2. Medical certificate from Government hospital/Health centre 3. Income Certificate/Poverty certificate issued by Competent authority. 4. 15 years Residential certificate 5. School leaving certificate as the case may be. 6. Home visit report by Social Welfare Officer or Liaison Officer |
| Time limit | 2 weeks |
| Function/Task | Immediate Relief – To a person or Family left in helpless conditions due to sudden death, illness, physical or mental in capacity , unemployment, desertion, or imprisonmentof the earning member |
| Functional Head | Director |
| Procedure | Application in the prescribed form |
| List of documents | 1. Income Certificate/Poverty certificate issued by Competent authority. 2. 15 years Residential certificate 3. Any proof /certificate from Municipality or Panchayat stating that the family is left in helpless condition. |
| Time limit | 2 weeks |
| Function/Task | Immediate Relief – Supply of free medicine |
| Functional Head | Director |
| Procedure | Application in the prescribed form |
| List of documents | 1.Income Certificate/Poverty certificate issued by Competent authority. 2. 15 years Residential certificate 3. Medical certificate from G.M.C./Govt. Health Centre/Hospicio Hospital. |
| Time limit | 2 weeks |
| Function/Task | Immediate Relief – Assistance for marriage of girl child – Rs.1000/- |
| Functional Head | Director |
| Procedure | Application in the prescribed form |
| List of documents | 1. Income Certificate/Poverty certificate issued by Competent authority. 2. 15 years Residential certificate 3. Civil Marriage Certificate from Civil Registrar 4. Wedding Invitation card |
| Time limit | 2 weeks |
| Function/Task | Immediate Relief – Supply of free spectacles |
| Functional Head | Director |
| Procedure | Application in the prescribed form |
| List of documents | 1. Income Certificate/Poverty certificate issued by Competent authority. 2. 15 years Residential certificate 3. Medical certificate from Govt. Medical Ophthalmologist plus prescription for the spectacle issued by the Doctor |
| Time limit | 25 days |
| Function/Task | Immediate Relief – Assistance for performing last rites of a deceased relatives. – Rs. 1000/- |
| Functional Head | Director |
| Procedure | Application in the prescribed form |
| List of documents | 1.Income Certificate/Poverty certificate issued by Competent authority. 2. 15 years Residential certificate 3. Death certificate of the deceased. Applicants relationship with the deceased |
| Time limit | 1 week |
| Function/Task | Assistance for Poor House Hold to get Electric Connection Free of cost. (L.I.G.) |
| Functional Head | Director |
| Procedure | 1. Application in the prescribed form- available in the Office of Block Development Office. 2. The Electricity Dept. prepares the estimate for Electric connection. 3. The Electricity Dept. submit the estimate to Provedoria for payment. Provedoria makes the payment to the concerned Electricity Dept. by Demand Draft subject to the maximum of Rs. 1250/- and then Electricity Dept. releases electric connection |
| List of documents | Firm quotation for low tension services from Electricity Department towards service connection charges under LIG scheme. |
| Time limit | 2 weeks to 4 weeks
|
| Function/Task | Assistance for purchase of Artificial Aids /Appliances to physically handicapped |
| Functional Head | Director |
| Procedure | (1) Application in the prescribed form |
| List of documents | 1.Income Certificate/Poverty certificate issued by Competent authority. 2.15 years Residential certificate 3.Certificate from the Doctor certifying the disability and nature of Artificial Aids /Appliances required in prescribed format. |
| Time limit | 2 weeks |
| Function/Task | Payment of prize amount of prize winning lottery ticket |
| Functional Head | Director
|
| Procedure | Application in the prescribed form |
| List of documents | 1.Claim form IPA L.5 2. Prize winning tickets 3.First prize claim to be supported by passport size photographs alongwith winning tickets 4. Identification Certificate |
| Time limit | Immediately for prizes other than 1st prize 90 days for 1st prize winning ticket. |
| Function/Task | Appointment of Agents |
| Functional Head | Director |
| Procedure | Application in prescribed form |
| List of documents | 1. Application in form IPA L 1 2. Security deposit 2% of allotted quota 3. Proof of financial stability 4. Agreement in Form IPA L 2 |
| Time limit | 2 weeks |
In exercise of the powers conferred by Article 15 of the Legislative Diploma 1984 dated 14/04/1960, the Government of Goa hereby notifies the Recolhimento de Serra” Altinho, Panaji Goa under the Provedoria, Public Assistance Department as a Night Shelter for the Homeless for the whole State of Goa.
Entry to the shelter is dependent upon availability of beds and an essential risk assessment which is performed by night shelter staff. Bag searches are carried out on entry to ensure the safety of the staff and other service users